9/15/2023 0 Comments Bed in a box johnson city tn![]() ![]() Bottom line is that this business has lost the rental of at least a dozen rooms for several years to come because a night clerk did not know her job and was not trained to have a civil discussion with a customer. The next morning John met with the manager where she apologized for the clerk and took care of the extra charges. John asked them to call the manager, which they did and he was allowed to stay. The clerk wanted him removed from the property. The police came, talked with her first and then talked with John. He asked her "What happened to the customer being right" and she yelled at him that she was going to call the police. She raised her voice even louder that he was NOT charged extra. John asked her about the extra charges that he had been charged. She "yelled" at John that she need the key back to the extra room. A little while later there several of our group gathered outside of one of the rooms talking when the clerk walked out to where we were. She got loud with him so he said that he would take it up with his credit card company and he took his two key cards and left. She kept saying that was impossible because they did not do that. Plus when he checked in he was charged again, he tried to explain to her that he had prepaid for the room several weeks earlier. He explained to her that he only needed one room and that he was charged for two. When "John" checked in, he ask the clerk about his card being charge twice and for two rooms. I was in the lobby when one of our group checked in, the clerk on duty seemed to be a little upset about something. This was the second year in Johnson City and our second time staying at this hotel. I was there with a group of people from across the eastern United States for our annual The Firearms Forum get together. The Cosmopolitan of Las Vegas, Autograph Collection.Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Secrets Puerto Los Cabos Golf & Spa Resort.Hotels near ITT Technical Institute - Johnson City Campus.Hotels near Tennessee College of Applied Technology.Hotels near East Tennessee State University.Hotels near Emmanuel Christian Seminary.Hotels near The Moon Coffee And Tea House.Hotels near Nelson Fine Art and Framing.Hotels near Tennessee Hills Brewstillery.Hotels near Johnson City Community Theatre.Johnson City Hotels with Laundry Facilities.Johnson City Hotels with Breakfast Buffet.InterContinental (IHG) Hotels in Johnson City. ![]()
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